What our clients say

Here is a selection of what a few of our clients have to say.  Please note that all testimonials have been written directly by the client with no input at all from us.
Mike Mackenzie
"“Colette provides an excellent service and is always willing to make recommendations and offer advice.

She understands the needs of her clients and is prepared
to  offer a tailored and flexible service.

Other accountants whom I have used in the past are so full of their own self-importance that they completely misunderstand the nature of the client relationship. 

As a small business, I need a professional accountant and a friend who has time for me and my particular needs.  Colette is this professional friend.

I would recommend her to any and everybody”
Geoff
“Colette Farrand-Laine has my personal recommendation (if it counts for anything I am a Chartered Accountant). Small, local and knowledgeable. She assisted in some tax matters for my son recently.”
Darren Cummings of Safe Place Electrical Ltd
"From being a new small  family business to now being an established successful business we have found the help and advice provided by Farrand-Laine Ltd invaluable. 

Colette has provided us with a tailor made service which has also been flexible enough to meet our needs from a new start up,  through to a well established growing business incorporating all of the financial challenges this presents. 
 
It has been reassuring to know that Colette has ensured that our finances are in order while we can concentrate on growing our business. 

As a result I am very happy to recommend Farrand-Laine Ltd to provide a professional, flexible accountancy service.”
Jim Bruce
"Colette has advised and helped me with my personal taxation issues for a few years now.  Although moderately simple, complications around some Dutch income and sorting my pensions have been an essential part of the role that she has fulfilled. 
I have found Colette very knowledgeable, resourceful and competent and trust her advice and help fully."
Marc Bax of Panchromos Limited
“When I started working with Colette in 2007 she not only managed to do my end of year accounts for Companies House and HMRC, she also corrected   inconsistencies that a previous accountant had introduced.
 
What I strive for with my company Panchromos Limited is to offer large company expertise and skill without large company overheads and inflexibility, and this is exactly what Colette offers in the accountancy field. 

I consider myself a serious professional in my area, and can certainly recommend Colette as a serious professional in hers.”
Tamsin Alsbury of Energise Ltd
"Energise appointed Farrand-Laine Ltd in October 2010 to assist in creating Financial Accounts for our small consultancy firm. Colette has always provided clear advice in an organised and timely manner. Over the past 3 years, we’ve grown in size and requirements, but Colette’s service continues to exceed expectations. She has shown great flexibility in both the types of service she can provide and the deadlines she is able to meet to help us achieve our accounting, payroll and tax
requirements."
Bob and Ruth - small business owners
"I have been a client of Farrand-Laine Ltd since 2007 and in that time have had nothing but excellent professional service, prompt attention and  helpful advice. The service we have received has been over and above our expectations. 
 
Colette is friendly and easy to talk to and I would recommend her to anyone needing an accountant.”
Mark Woodley and Tamara Summer
“We are new to running our own business and have found Farrand-Laine Ltd very helpful and supportive.

Colette has given us invaluable advice on how to keep our records and up to date advice on current business
legislation.

We have found Colette friendly, approachable and extremely professional.”